User Agreement and Privacy Policy

Last updated: June 17, 2023

All the following terms are GINTELL Fit(M) Sdn Bhd's (hereinafter referred to as "GINTELL Fit", "we" or "our") promise to users to use GINTELL Fit APP and privacy protection, Please be sure to read this agreement carefully to understand our management of your personal information. All the terms of this privacy agreement belong to one of the important parts of the "Terms of Service of GINTELL Fit(M) Sdn Bhd".

These terms include the following:

1. Overview

Gintell (M) Sdn Bhd ("GINTELL","GINTELL Fit","we" or "our") stated the developed App belongs to GINTELL, we respect the privacy of visitors to this website. The privacy policy between you and us ("Privacy Policy") is intended to inform you of our policies and code of conduct regarding the collection, use and disclosure of any personal information and anonymous information that you submit to us through the website and APP.

"Personal information" refers to the personal information you upload through the GINTELL website or sports App, such as: nickname, address, Email, avatar, personal sports data collected through the App, and other non-related information related to the above content. public information.

"Anonymous information" refers to information that is irrelevant or unrelated to your personal information; anonymous information is not allowed to reveal personal identity. Viewing and visiting the GINTELL website (this "website") and downloading the GINTELL FIT App means that you ("you" or "your") have read and understood the full text of this user agreement and privacy policy, and you agree to this agreement All the terms of. If you disagree with all the contents of this privacy policy, your only and unique remedy is to stop using this website or App immediately.

2, the user agrees

By submitting personal information through this website or APP, you agree to the terms of this privacy policy and expressly agree to the processing of your personal information in accordance with this privacy policy. Our processing of your personal information may be carried out in the country where the information is collected, or in other countries. The laws of other countries on the processing of personal information may not be stricter than the laws of your country.

The personal information collected from you is used to help us provide a display of data in the App, and help us understand how users use the App. By using this information, we can provide a more complete service and better optimize The functions of our products and services, and provide better support, so as to provide you with more information and opportunities, and notify you of changes to this agreement.

3. Information we collect

3.1. Personal information you provide to us

The personal information we collect is voluntarily provided to us by you through this website or App. When you contact us by email, we will collect your email address and the information contained in the email; when you upload exercise data to us using GINTELL Fit App, we will collect your relevant personal information and exercise data .

3.2. Extended functions for collecting and using your personal information

To make the service you enjoy more convenient or enrich your experience, we provide the following extended functions. The following functions may collect and use your personal information. If you do not provide this personal information, it may affect your basic functions. These extended functions and the types of personal information required are as follows:

3.2.1 Provide after-sales and data analysis services for convenience

(a) Device information: We will connect sports equipment according to the APP, and after generating exercise data, we will receive and record information about the equipment you are using (such as: Bluetooth module name, model, manufacturer, firmware version, APP version) And other software and hardware feature information).

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(b) Location information: this permission is only required in the process of using the program, and the use scenario is only used when searching Bluetooth.Your location information is not used in the background.This APP does not collect and does not store the user's geographic location information. This permission is only required when searching for Bluetooth connection. This permission is required for systems above Android 6.0. Only then can search and bind.

(c) Camera permission and file storage permission: In order to set a personalized avatar, if you don’t set an avatar, you don’t need to enable this permission. In addition, the set avatar is used for the necessary display of ranking during the exercise.

(d) Log information: When you use the products or services provided by our website or APP, we will automatically collect your usage of our services and save them as relevant web logs. Used for operational analysis and reporting of performance security vulnerabilities. For example, an operation causes the APP to crash.

[Please note]: Individual device information and log information cannot identify specific natural persons. If we combine this type of non-personal information with other information to identify a specific natural person, or combine it with personal information, during the combined use period, this type of non-personal information will be treated as personal information, unless you have obtained your authorization Or unless otherwise provided by laws and regulations, we will process and protect such personal information in accordance with this privacy policy.

We currently do not use access to user or device data for functions or purposes that are not disclosed, implemented, or permitted.

3.3. Personal information obtained from other sources

We may obtain your personal information through other sources including mail, telephone or fax. We may combine this information with your information that we have collected through this network to improve the products and services we provide.

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4. Personal information security

4.1. GINTELL Fit attaches great importance to the security of personal data. From the perspective of data life cycle, it has established safety protection measures in all aspects of data collection, storage, display, processing, use, and destruction. Different control measures are taken according to the level of information sensitivity, including but not limited to access control, SSL (Secure Socket Layer) encrypted transmission for encrypted storage, sensitive information desensitization display, etc. The protection mechanism prevents personal information from being maliciously attacked, and prevents unauthorized access, public disclosure, use, modification, damage or loss of personal information.

4.2. We have deployed an access control mechanism to try our best to ensure that only authorized personnel can access personal information. We have also adopted strict management of employees who may have access to your information, and desensitize and encrypt accessible data. At the same time, we also regularly conduct information security training for employees, requiring employees to form good operating habits in their daily work and enhance their awareness of data protection.

4.3. Despite the aforementioned security measures, please understand that there is no "perfect security measure" on the Internet. We will provide corresponding security measures to protect your information according to the existing technology and provide reasonable security guarantees. We will try our best to prevent your information from being leaked, damaged or lost.

4.4. Your account has security protection functions. Please keep your account and password information properly. Do not inform others or third-party websites of your password. If you find that your personal information is leaked, especially Your account and password have been leaked. Please contact our customer service immediately so that we can take corresponding measures.

4.5. Once you register successfully, you will get a GINTELL Fit password. You are solely responsible for any damage caused to yourself, GINTELL Fit or a third party due to your failure to keep your account and password.

4.6. You shall be fully responsible for all activities and events of your account. You agree that if you find any illegal use of your account or any security breaches, you are obliged to inform GINTELL Fit immediately.

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5. Use of information

If you choose to receive the following communications from us, the personal information you submit to us may be used to respond to your requests, send you newsletters, general information announcements, and other related to us or our products General information, or help us provide you with better service.

Our you always have the right to unsubscribe at any time, and you can refuse to receive product updates from us. At the bottom of every email we send you, you have the opportunity to opt out of receiving more communications from us.

According to the details described below, in order to complete our services, we will not disclose your personal information to third parties. We may also use your personal information to provide you with information about website or App changes and updates, unless or until you request that you no longer receive such communications from us. We may create anonymous information based on your personal information. The anonymous information does not include information that can identify you personally (such as your name). We may use anonymous information to analyze request patterns and usage patterns to improve our products and services.

We reserve the right to choose to use and disclose anonymous information to third parties, including the right to use for internal business analysis and to provide aggregate statistical data to our various partners.

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6. Disclosure of personal information

(Unless otherwise stated in this privacy policy, we generally will not exchange, rent or share your personal information with third parties. We will not disclose your personal information unless you request it. However, we may Share your personal information with third parties to process payments or help you access this website. These third parties must not use your personal information unless they provide the services we need, and their use of your personal information is subject to relevant confidentiality agreements Constraints.

You expressly agree to share your personal information with our contractors and third-party service providers, but only to provide you with For the purpose of our products and services. Sometimes we may own a parent company, subsidiary company, joint venture company, or other company controlled by other companies with us (hereinafter collectively referred to as "subsidiaries").

At present, we will not share your personal information with our affiliated companies; but in the future, if we want to share some or all of your personal information with these affiliated companies, we will require them to comply with this privacy policy. If our company or assets are acquired by another company, that company will own the personal information we collect, and the company will assume the rights and obligations related to your personal information in this privacy policy.

Regardless of any choices you make related to your personal information (as described below), in the following cases, we can Can disclose your personal information:

(1) We sincerely believe that such disclosure is necessary in order to comply with relevant laws or respond to court orders, or to protect or defend Defend our or third party's rights or assets;

(2) Used for activities related to investigation and fraud prevention.

7. Personal information management

We attach great importance to the management of your personal information, and do our best to protect your rights to access, correct, delete, withdraw consent and authorization, cancel your account, and complain about your personal information, so that you have the ability to protect your Privacy and information security.

7.1. Edit personal information

After binding the hardware device, the user can click on the avatar in the upper right corner of the homepage to edit and modify the related personal avatar and nickname.

7.2. Delete account and personal information

1: The user tells us the account to be deleted by email (enquiries@GINTELL Fit.com), and provides valid verification information, such as account number, nickname and password. We will check the information within 3 days of receiving the email. After the verification is passed, all relevant data generated by the user on our website or APP will be deleted and cannot be restored.

2: the user can click "home", "Settings" and "account logout" in turn, and a pop-up box will pop up to confirm logout ("prompt: after account logout, you will not be able to log in with the original account and password, and you will not be able to query the sports records. Are you sure to log out?"), and click "OK" to complete logout

8. Personal sensitive information reminder

The content and information you upload or publish in the use of the products and services provided by GINTELL Fit may involve your sensitive personal information. Including but not limited to ID number, personal biometric information (face information, fingerprint information), itinerary information, and personal information of children under the age of 14 (including). Therefore, you need to carefully consider before using the products or services we provide you. You agree that this personal sensitive information will be processed in accordance with the purposes and methods stated in this privacy policy.

9. Other websites

We will provide you with a link to any other website or address. This is for your convenience and does not mean that we recognize Can these websites or addresses or their content. We will not control, censor, or be responsible for these external websites or their content Ren. Please note that the terms of our privacy policy do not apply to these external websites.

10. Contact us

If you have any questions or concerns about this privacy policy, please contact us at enquiries@GINTELL Fit.com.

11. Privacy policy update

This privacy policy may be revised at any time, and the specific time is determined unilaterally by us. The email address we will provide you Send an email to inform you of important changes to this privacy policy, and we will post any changes to this privacy policy on the website. However, we recommend that you check and read this privacy policy from time to time to prevent you from missing our notice of changes to this privacy policy. If you do not agree to these changes, you must stop using this APP immediately. If you continue to use the APP after receiving the change notification, it means that you are aware of these changes and agree to be bound by these changed terms and conditions.

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12. Content ownership

This software is owned and operated by GINTELL Fit. All content disclosed or displayed on this "website/software", including but not limited to text, graphics, photos, images, animation, sound effects, illustrations and software (referred to as "content"), etc., belong to GINTELL Fit and/or its group Owned by company members and their licensors and/or content providers. All elements of this "website/software", including but not limited to the overall design and "content", are protected by trade dress, copyright, ethics, trademarks and all other related intellectual property laws. Except in accordance with these terms and conditions or agreed with the statement of GINTELL Fit in other agreements, any part or element or "content" in this website/software shall not be copied or disseminated in any way. Unless there is a clear agreement, the "content" and all related rights in the website/software will be the property of GINTELL Fit members or their licensors.

13. Copyright statement

The copyright of all "content" belongs to GINTELL Fit. In addition to the specific file regulations in the website/software, you can view, play, print and download the files, audio and video information in the website/software for private, information and non-commercial purposes. You may not modify any materials, nor may you copy, distribute, transmit, display, execute, reproduce, publish, authorize, transfer or sell any "content" or make derivatives of "content" by yourself. Unless authorized under the copyright law, you may not reuse any "content" in this website/software without GINTELL Fit's prior consent. In view of the provisions of these terms, it is forbidden to use any material on any other website/software or in a networked computer environment. You may not delete any notices related to copyright, trademark or other ownership in this website/software. When you download any software (including but not limited to screensavers, icons, videos and wallpapers) from this website/software, the software includes any files, images embedded or generated by the software, and the materials accompanying the software (collectively referred to as " Software") is authorized by GINTELL Fit for your personal non-commercial use. GINTELL Fit does not transfer any related rights of the software to you. Although you own the ownership of the medium that records the "software", GINTELL Fit still reserves all rights to the "software" and all related intellectual property rights. You may not distribute, sell, modify, decompile, reverse engineer, disassemble or simplify the "software" into a human-readable format without authorization.

14. Limitation of Liability

You use this website/software at your own risk. GINTELL Fit or any of its affiliates, executive officers, directors, agents, or any other party involved in the design, creation or delivery of the content of this site shall not be responsible for any direct or indirect actions caused by the use or inability to use the materials of the website/software. , Special, secondary losses or other losses, including losses caused by viruses or incorrect or incomplete information in any website/software, even if GINTELL Fit has been notified of the possibility of such losses. Please note that some jurisdictions do not allow the exclusion of certain losses, so the above exclusions and restrictions may not apply to you.

15. Website/software abuse

It is prohibited to use this website/software to post or send any material that is or may be infringement, intimidation, fraud, misleading, incitement, damage to others’ reputation, invasion of privacy, obscenity, pornography, abusive, discriminatory and illegal materials, or any Materials that cause a crime or encourage others to engage in acts that can be regarded as a crime, violate the rights of any party, or cause civil liability or violate any law. It is prohibited to use this website/software to carry out advertising activities or implement any commercial solicitation.

16. Participation exemption

Sometimes GINTELL Fit allows you to make public and publish content created by you, such as sending messages to others. If you use these services, it means that you acknowledge that GINTELL Fit only serves as a passive channel for publishing, and does not assume any responsibility or obligation for the content of communications and materials created by you or other users. GINTELL Fit reserves the right to block or delete any communication content and materials that it believes does not meet these terms and conditions or are not welcome by GINTELL Fit at its sole discretion, and GINTELL Fit does not need to notify or assume any responsibility for this.

17. Disclaimer

In the following cases, this website/software does not need to bear any responsibility:

(1) Any disclosure of personal information made in accordance with laws, regulations or mandatory government regulations.

(2) Any personal information leakage caused by you telling others the user password or sharing the registered account with others.

(3) Any personal information leakage, loss, misappropriation or tampering caused by force majeure that affects the normal operation of the network due to hacker attacks, computer virus intrusion or attack, temporary shutdown due to government control, etc.

(4) Leakage of personal information caused by companies we do not own or control, and people we do not employ or manage, and any legal disputes and consequences resulting therefrom.

Revision and interpretation of this privacy statement.

This privacy statement may be revised from time to time. The right to modify and final interpretation of this privacy statement belong to GINTELL Fit.

18. Applicable law and jurisdiction

(1) This service agreement shall comply with the laws of Malaysia, and the parts that conflict with Malaysian laws are invalid, but the validity of other parts shall not be affected.

(2) You and GINTELL Fit unanimously agree to accept the jurisdiction of malaysian court where the defendant is located.